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Job Type:
RegularScheduled Hours:
40Job Summary:
The Supply Chain Management (SCM) Supervisor of Procurement Services is responsible for performing various duties and functions in support of St. Elizabeth Healthcares (SEH) mission, vision, and value to be a fiscal steward to the community it serves. The Supervisor of Procurement Services will be responsible for coordinating and implementing the day-to-day activities required to carry out tactical goals and objectives including key performance indicators (KPI) within the procurement department. This position will directly manage a team of procurement professionals and will provide oversight and support to our clinical partners.This position will ensure the day-to-day activities of procurement services are performed accurately and timely in accordance with SEH policies, procedures, and guidelines. This role will ensure that training is provided to all procurement staff, and that workflow process are adhered to. Serves as an internal purchasing processing expert for the purchase of inventory, supplies, equipment and services.
In addition, this position will collaborate with other SCM team members, stakeholders, and accounts payable among others for the enforcement of the procure to pay process. This position will ensure the vetting of new suppliers to ensure that GPO contracts and current local agreements are adhered to.
Demonstrate respect, dignity, kindness and empathy in each encounter with all patients, families, visitors and other employees regardless of cultural background.
Job Description:
Process/Quality
- Implements and continuously monitor repeatable procurement processes through innovation, streamlining and standardizing processes, as well as prompt turnaround time.
- Guide procurement team through all elements of the Procure to Pay process, including accurate purchase order pricing, invoice resolution, receipt of goods per the purchase order and the three-way match process.
- Determine and prescribe best purchasing tool (PO type, purchasing card) for each purchase transaction type. Works to lower transactional costs through use of the most efficient and effective purchasing tool.
- Ensures that KPIs are adhered to and works with Accounts Payable staff to resolve underlying issues of Match Exceptions, and ensure payments are made within contract terms.
- Responsible for operational management of Procurements Electronic Data interface to transmit orders, invoices, and advanced shipping notifications to high transaction suppliers.
- Approves requests adhered to an ensure that GPO and local contracts are adhered to.
People/Culture
- Provide management of team members including but not limited to transactional buying and completing exception management of transactions that fail, due to non-matching transactional elements.
- Articulate and present metrics, data, and information. Communicate ideas in a clear and concise manner.
- Implements reduction in purchase process transactional cost.
- Demonstrates an understanding of departmental and customer priorities, along with the ability to manage customer expectations.
- Coordinates activity and acts as a conduit for problems and provides feedback to the appropriate departmental staff and leadership.
- Implements the plan for problem resolution.
- Actively listen to staff ideas and concerns, assess other communication styles and adapt to them.
- Communicate clearly and effectively in writing, orally and through electronic media (such as e-mail, TEAMS, etc.)
- Act as a role model for all Procurement Services staff. Always portray a positive demeanor through actions and communications.
- Show respect for patient privacy and courtesy to all individuals encountered during rounding activity.
- Follow work rules and departmental policies. Articulate the reasons for these policies, procedures, and guidelines to other employees.
- Serve as a trusted advisor to stakeholders and customers, by providing clear communication with frequent status updates.
- Stay current with new or changed policies or procedures as communicated by management, and act as a resource for fellow employees about reasons and details.
- Know the competencies needed for a wide variety of Procurement work areas.
- Provide direction, guidance, and training to Procurement Services associates in the absence of or under the direction of the Director.
- Train new/current associates on all duties within the Procurement Department.
- Document progress of new employees during the training and orientation period.
- Provide constructive feedback to team associates and peers while maintaining confidentiality and sensitivity especially regarding corrective retraining.
- Prepare formal annual employee performance evaluations and informal quarterly evaluations.
- Initiate progressive discipline, when necessary.
- Performs other duties as assigned.
Education, Credentials, Licenses:
- BA/BS degree required.
Specialized Knowledge:
- PeopleSoft material management computerization systems or equivalent IT systems.
- Extensive Knowledge of purchasing principles, material management concepts, inventory control, computerized purchasing.
- Strong qualitative and quantitative skill set and the ability to communicate at all levels of the organization
- Strong leadership ability
- Possess advanced computer skills including Microsoft Office, and proficiency in Excel spreadsheet analysis
- Collaborates with appropriate experts to solve problems.
- Excellent analytical/critical thinking skills and continuous improvement mindset
- Excellent written, graphical and oral communication skills with internal clients, external partners and team members
- Strong influencing and relationship skills; polished interpersonal skills
Kind and Length of Experience:
3 years of progressive experience in Procurement operational management, including:
- Experience with sophisticated materials management information systems (MMIS) software
- 2 years experience and a proven track record in process improvement and transactional expense reduction.
FLSA Status:
ExemptRight Career. Right Here. If you're looking for the right careers in healthcare, the right place to be is at St. Elizabeth. Join us, and you'll take pride in the level of care we offer our community.
