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Job Type:
RegularScheduled Hours:
0Job Summary:
This position provides direct patient care and program execution of work rehabilitation services for Business Health clients; including preventive services for individuals and groups, ergonomic assessments, job placement assessments, and work hardening and conditioning services.Demonstrate respect, dignity, kindness and empathy in each encounter with all patients, families, visitors and other employees regardless of cultural background.
Job Description:
Work Rehabilitation Responsibilities
- Daily oversight of work hardening and work conditioning patients and programs
- Provide preventive services onsite and in clinic for corporate clients; inducing but not limited to job placement assessments, ergonomic assessments, and employee trainings
- Provide reports for patients and corporate clients that show the success and effectiveness of work rehabilitation program
Customer Service, Quality Management and Problem Resolutions
- Actively participates in the patient/corporate client experience following AIDET
- Resolve routine patient/corporate client complaints in a timely manner
- Initiates further follow-up with the supervisor/manager when appropriate to resolve patient/corporate client complaints and concerns
- Participation in all customer service surveys
- Responsible for development and implementation of annual goals, with quarterly review and updates on progress
Planning, Development, Marketing
- Work with the clinic supervisors and management to develop and implement measurable goals for individuals and department
- Participate, when appropriate with marketing/sales representative on sales calls, tours, and follow-up visits to the corporate accounts
- Performs other duties as assigned.
Education, Credentials, Licenses:
- Bachelors degree in Occupational Therapy from an accredited program
- Licensed in the state, OTL, or license-eligible
Specialized Knowledge:
- Knowledge of nationally recognized assessment techniques and anticipated outcomes
- Excellent communication skills, verbally and written
Kind and Length of Experience:
- New graduates acceptable
FLSA Status:
Non-ExemptRight Career. Right Here. If you're looking for the right careers in healthcare, the right place to be is at St. Elizabeth. Join us, and you'll take pride in the level of care we offer our community.
