Engage with us for your next career opportunity. Right Here.
Job Type:
RegularScheduled Hours:
40
💙 Why You’ll Love Working with St. Elizabeth Healthcare
At St. Elizabeth Healthcare, every role supports our mission to provide comprehensive and compassionate care to the communities we serve. For more than 160 years, St. Elizabeth Healthcare has been a trusted provider of quality care across Kentucky, Indiana, and Ohio. We’re guided by our mission to improve the health of the communities we serve and by our values of excellence, integrity, compassion, and teamwork. Our associates are the heart of everything we do.
🌟 Benefits That Support You
We invest in you — personally and professionally.
Enjoy:
- Competitive pay and comprehensive health coverage within the first 30 days.
- Generous paid time off and flexible work schedules
- Retirement savings with employer match
- Tuition reimbursement and professional development opportunities
- Wellness, mental health, and recognition programs
- Career advancement through mentorship and internal mobility
Job Summary:
St. Elizabeth Healthcare is hiring a Clinical Patient Access Specialist (MA) for our Heart and Vascular Institute.Shift/Hours: Full-Time – 40 hours/week, First Shift
Remote role once fully trained. No evenings, weekends, or holidays required!
Active Medical Assistant certification/registration is required.
Job Description:
The best career is right here.
The Clinical Patient Access Specialist is primarily responsible for relaying reviewed normal, expected, or abnormal results to patients. The Clinical Patient Access Specialist will successfully manage large amounts of inbound calls while ensuring all pertinent medical information and care needs for patients are identified, documented, and communicated to the provider. The Clinical Patient Access Specialist CMA is always responsible for creating a positive impression with patients, family members and other callers. Demonstrates respect, dignity, kindness and empathy in each encounter with all patients, families, visitors and other employees regardless of cultural background.
Job Duties
Comply with all applicable laws and regulations.
Comply with scheduling of patients and release of medical information processes to stay compliant with OSHA/CLIA/HIPAA.
Accurate documentation in the EMR.
Provide instructions and results to patients under directions of the providers.
Communicates as needed with offices about any patient concerns/issues related to results.
Schedules appointments for patients based on the criteria outlined in the office scheduling preference cards and/or decision trees.
Maintains an effective working relationship with team members, members of medical practice and leadership.
Verifies and updates all patient demographic and insurance information.
Provide information and communicate effectively to resolve issues with patients, providers, other associates, management and insurance companies.
Advises patients of outstanding balances.
Ensures accurate and timely distribution of patient requests.
Works with central billing office and physicians/clinicians as needed in a timely manner on all requests.
Other duties and responsibilities as assigned.
Qualifications:
Education, Credentials, Licenses:
High School Diploma or GED
Certified Medical Assistant Certification
Kind and Length of Experience:
One year of experience in area of certification in a clinical setting.
FLSA Status:
Non-ExemptRight Career. Right Here. If you're looking for the right careers in healthcare, the right place to be is at St. Elizabeth. Join us, and you'll take pride in the level of care we offer our community.
