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Job Type:
RegularScheduled Hours:
30Job Summary:
St. Elizabeth Healthcare is hiring a Clinical Office Associate for our Outpatient Wound Care Clinic located within the Ft. Thomas Hospital.Shift/Hours: Full-Time 30 hours/week, First Shift
Job Description:
The best career is right here.
Join our team and find out what it means to be Right Here. A career at St. Elizabeth means inspiring hope and healing in those who need it most. Youll enjoy the culture, compensation, and benefits you want, while receiving the support you need to advance your career.
With five Magnet-recognized facilities and a tradition of excellence unmatched in our region, St. Elizabeth is a place where associates can flourish, and where their commitment to patients is mirrored by our administrations commitment to them. Come see why we continue to be one of the most highly awarded health systems in our region.
The Clinical Office Associate provides customer-focused service and provide support to patient flow in a unit or department to include:
1) patient registration
2) patient scheduling
3) patient billing
4) pre-certification (collect insurance information; receipt of co-pays or bill payments), 5) medical records retrieval, release, or collection
6) data entry.
Responsible for routine problem resolution, assistance with patient flow coordination, and initiation of follow-up with appropriate staff as needed. Adheres to St Elizabeth Healthcare and unit/department practice-specific policies and procedures, including work rules pertaining to time and attendance. Follows applicable safety steps to ensure safety for self, patients, and required for compliance with St. Elizabeth Healthcare, state, and federal standards. Demonstrates respect, dignity, kindness and empathy in each encounter with all patients, families, visitors and other employees regardless of cultural background.
Qualifications
Education, Credentials, Licenses:
HS Graduate or GED
Secretarial related courses
BLS required for Cardiac Rehab and Surgery Centers
Specialized Knowledge:
Medical terminology
Computer fluency/literacy
Communication skills (verbal and written)
Maintain patient confidentiality
Organization and prioritization skills
Kind and Length of Experience:
1 year related experience in a medical office setting including:
Customer service/receptionist/ registration
scheduling
filing
telephone etiquette
patient billing
computer service
FLSA Status:
Non-ExemptRight Career. Right Here. If you're looking for the right careers in healthcare, the right place to be is at St. Elizabeth. Join us, and you'll take pride in the level of care we offer our community.
