The Patient Care Technician will provide direct and indirect patient care to support a unit or facility as directed by a Registered Nurse (RN).  Support responsibilities may include facilitation of patient safety and environmental support activities.  

• Utilizes customer service skills when addressing patients/visitors, physicians, coworkers, and community partners.
• Participates as a member of the patient care delivery team by collection of basic laboratory specimens and two-hour troponins, performs EKGs and two- hour EKGs with troponins, assists with lifting and transporting, performs vital signs performs accuchecks and other duties as delegated by the nursing staff within scope of training.
• Transport patients to testing.
• Perform CPR on full arrests as members of the code team.
• Follows all policies and procedures in the collection of laboratory samples and in the performance of EKGs, in an accurate and timely fashion.
• Collects quality samples according to laboratory policies and procedures (for the accurate and timely completion of testing). 
• Can function in the clerical capacity for the unit.
• Places calls as needed according to policy and procedure.
• Places needed consults as needed.
• Documents care needs provided.
• Assists with medical record keeping processes, order entry, phone management.
• Assists nursing staff in addressing patient care needs, rounding frequently and ensuring that environment is conducive to care.
• Communicates and updates patients and families on a regular basis while they are waiting for treatment, tests, or disposition through collaboration with the primary/charge, therapy, and other supportive staff.  
• Assists in keeping the department clean and orderly, as well as keeping the department stocked with supplies.
• Assists with maintenance of equipment and prevention of waste. 
• Maintains a safe and effective work environment.
• Maintains all required competencies, including MID, use of SMART equipment, gait belts, and interdepartmental communication requirements.
• Performs other duties as assigned.

Education, Credentials, Licenses:

• High school Diploma / GED
• BLS Certification

Specialized Knowledge: 

• Ability to perform such tasks as vital signs.
• Demonstrates knowledge of body mechanics
• General computer skills and applications
• Functionally Literate

Kind and Length of Experience: 

• Hospital orientation
• Customer service experience